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Dear U.S. customers, due to recent U.S. customs and tax regulations, we are currently experiencing shipping and customs clearance delays beyond our control.

We recommend purchasing our products through our authorized U.S. partners. Thank you for your understanding – we truly appreciate your support and look forward to serving you again soon.

Is it possible to get a refund for my storage media?

Claim process

Our first step is to repair or replace your product — if it's faulty. Refunds are handled case by case. Refunds are only possible if you purchased the product directly from us.

For more details, please read our terms & conditions.

Didn't find what you're looking for?

Please go ahead and complete the form via our general support page here. The Angelbird service team will get back to you as soon as possible.