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Dear U.S. Customers, Due to recent U.S. customs and tax regulations, we are currently experiencing shipping and customs clearance delays beyond our control.

We recommend purchasing our products through our authorized U.S. partners. Thank you for your understanding – we truly appreciate your support and look forward to serving you again soon.

How long does the recovery process take?

Recovery process

This will depend on the underlying issue that caused your storage media to malfunction. In general, the data recovery process will take up to 2 weeks once the product has arrived at our headquarters. With shipping, we estimate that the process can take around 2-4 weeks.

Didn't find what you're looking for?

Please go ahead and complete the form via our general support page here. The Angelbird service team will get back to you as soon as possible.